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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30802 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 30,802 reviews
  • Rated 5 out of 5 stars

    Geek squad experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great price cant ask for anything more. Wow they really know their job. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great long-term investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice to have this service, I can take my product back if needed, which gives me a lot of piece of mind. And after 5 years, most products need some kind of service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good deal. When you break it down by the months and years, you can't beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Best Buy Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just added some protection at a reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see needing this protection when the Television goes on the blink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second to none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. I had no luck in repairing my laptop but they handled it professionally. My unit was bought in Canada and I did manage to get it repair at BB in Canada.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope do not need but just in case never know when it may

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting the extended warranty, especially if you have little kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The delivery went perfectly as well. I am completely happy with Geek Squad and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

    I would recommend this to a friend