Customer Ratings & Reviews

Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

Never had to use the Geek Squad service so I'm not sure what to expect

The agents were quick to get the tv replaced. They are really helpful

They carried my giant tv up my awkward flight of stairs up to my apartment for me.

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

I loved it it’s amazing Tv I recommend it for everyone

I purchased the geek squad with my 4K TV for 2 years. I think this will be a great add on in case if there is any issue with my TV. So far my TV has been really good and there is nothing for me to worry, since geek squad is there to cover me up during a problem.

I have purchased these protection plans in the past for my television sets rarely have I had to use them with the exception of one time but it saved me a lot of money.

I have purchased these protection plans in the past for my television sets rarely have I had to use them with the exception of one time but it saved me a lot of money.

I have not had the opportunity to use this warranty because I have not had a problem with my computer, thank God. I like having the security of knowing that my computer is protected though.

Great service. They did a great job hooking up my TV and got there on time.

We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Its a warranty. I dont think much really needs to be said lol

Always great customer service! We really enjoy the services

Great delivery great information easy set up easy to contact

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years