Customer Ratings & Reviews

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

great back up if you having problem with what you buy always a good ideal

The tv would not pick up off air channels. Exchange for another tv.

The agents connected my TV and all my other electronics.

The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

Always so nice… process is always smooth and easy.

[Employee of bestbuy] I love my new TV, but I am even more glad to have a pretection plan on it

Is great to have piece of mind if something goes wrong.

I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

Nice to know I have this service if something were to go wrong.

I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

I would highly recommend buying a protection plan for any large electronic purchased.

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

I love getting the service contracts because you never know. I haven't used it yet, but I have received discounts and great benefits. I highly recommend it!

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

We love the sound this gives out. It looks alot better than having speakers all over the place

Hoping we do not need this but we have peace of mind knowing we have the protection on our TV purchase.

Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

It is good to have someone to ask questions about products so you will know what’s going on with the product. All Geek Squad members I dealt with were knowledgeable.