Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30858 reviews
(30,858 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
This is not a replacement warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't fall for the sales persons BS this is a service warranty its only for two years. I was told it was a two year replacement warranty after the manufacturing warrty was out....Call BS if they offer replace warranty.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
My Music reciever has dropped dead
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it 3 year ago, it is installed - hard to remove. What can you do for me??
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Not having a music receiver is something we want to remedy as quickly as possible, and I'd recommend visiting your local Geek Squad to see if there is a quick fix. If there isn't a fix, and the receiver is not functioning, you bet we have the inventory to replace it with the latest and greatest in technology! Please call your local Best Buy to schedule your warranty repair!
Rated 1 out of 5 stars
Terrible service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service has gone downhill since i first started getting it and now it is a waste of money. They take too long to help you and are quick to tell you they cannot help and yoy should call another person.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
What?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never signed up and never paid for it. But it says I did. Strange.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to wait a long. They have very few staff.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work for accidental damage! Poor customer service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad did not install my tv they cancel apoin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my tv is fading away evrey time i turn it on they cancel the appointments they make
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Tecs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this protection in the past and tech never showed up I hope I have no need for another one in the future
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Service plan 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad not used. Purchased made for peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Died after update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy customer service absolutely sucks. Go somewhere else.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am really hoping when or if I have to call I get a real geek squad member and not a 3rd party like A&E or Sears.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not trustworthy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad warranty is not clear. You think you are getting a warranty for your products and to have them repaired or replaced and that is not the case. So I think is not worth the paper it is written on.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They push it on you but when you need to use nothings covered
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad couldn't answer basic tech questions and asked me to contact LG directly for any questions. You would expect the "GEEK" squad to be a bit more geeky and have the basics right. Highly disappointed.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it. Save your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worthless and you shouldn’t buy this ever. Your neighbor preteen knows more than than these 40 year old low life’s.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really upset that they took me off there four year geek squad insurance because sony no longer make the same model television
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad did not assist with the return of my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV. It was great quality but it was stolen. I purchased the geek squad protection as well but it does not cover theft
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not think the geek squad protection is worth it at all
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No good The insurance you buy for 200 does not cover anything the seller says
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. I'm supposed to give you my television and be without one for 4 weeks or more. Ludicris!! I should have bought a square trade warranty. They work!!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend