Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30858 reviews
(30,858 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
I don't know why theyre asking me to review this.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't write a good review yet because I have not had to make a claim on this.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cancelled and the agent didn't put any interest on it
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. Made to believe it covers repair services but doesn’t
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
LIARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BESTBUY BAD PLACE TO DO BUSINESS WITH.HAVE BOUGHT 2 TV BOTH HAS WENT BAD OVER THE LAST 3 YEARS.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend at all customer service is horrible
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Just doing it for the my best buy points.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just doing it for the my best buy points……………………..
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Donotget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get geek squad it’s really useless Useless useless
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We did NOT purchase this item. We did use the Geek squad fir microwave installation.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Poor Warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy will pick amd Choose what they wamt to cover
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No geek Squad help did everything myself. They kept canceling.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
BallsMcGeeDoesntLikeGeeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They made me type out 50 characters so I did that...
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Can it protect whats already broken?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Plan was returned for a refund because the tv was apparently broken before it was handed to me at the store. So frustrating.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hello Lg65 – We would not be able to sell a Geek Squad Protection Plan on an item that is not in like-new condition. The good news is that if you just bought your television, it should be under a manufacturer’s warranty. I suggest reaching out to the manufacturer to see if they’re able to get your television fixed. If the television as bought in the past 15 days, it may also be returnable under our Return & Exchange Promise, as long as it is not physically damaged. Please see the details at www.bestbuy.com/return.
Rated 1 out of 5 stars
Unused
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used it, but worth it. Did not remember I had the plan
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
No protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got thisb2 year protection but when it came down to protecting i wasted my money.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure of the value since it takes so long to get anything back. The cost of some devices does not justify the protection.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have asked the squad for help on a couple of problems and they have help fix them with speed and courtesy Very helpful!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
No customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not warrant the tv. Very disappointed with customer service
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Those insurance are useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Offer nothing meaningful more than the manufacturer. This is just a waste of money.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
I have no idea why this is showing up on my accoun
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea why this is showing up on my account. I have NEVER purchased this item.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Sdd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not work Not good Not working Not good msnajajwnssjs
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend