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Customer reviews

Rating 4.7 out of 5 stars with 30606 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 30,606 reviews
  • Rated 5 out of 5 stars

    Got my replacement no question asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say about protecting except I am happy best buy offers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time and support, a no brainer for any tech purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were polite and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for OLED burn in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better coverage than other place’s protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad got my back all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad I paid for the extra protection cause Geek Squad definitely had my back when my TV went out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not buy a TV without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benefits for the price was excellent. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impossible to rate until you have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

    I would recommend this to a friend