Customer Ratings & Reviews

It's great to know that you have the Geek squad behind your back

Awesome TV great picture great price works better than I expected if I had a chance I buy another

Awesome tv from Samsung remote works my fire stick what a feature.

Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

So far so good. Haven't had to use it, so perfect so far.

Is a great sound system. I love to play music, watch games and movies.

For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

The geek squad at Best buy is awesome. They are always there to assist you with any purchases and answer any of your questions in detail. They have experience and you can tell. I recommend getting this service when you purchase items.

5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

The price for the 5year protection is very affordable and the terms are grate.

We have a contract with the Geek Squad, but have not needed to contact them for our newish television. However, my mother has used the Geeks numerous times to help with issues with her new computer. They are very helpful and professional.

I love the Samsung TV. They are good quality TVs. I have purchased 3 in the past month. I would highly recommend.

The best extended warranty on the market, for the next 5 years I will not worry about pixels not working, LCD black spots, surge problems and even the remote not working. That's all covered!!

Great Customer Service, will help with any issues your product has

Best service! Happy I purchased my extend warranty with Best Buy.

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

It’s very easy to make an appointment. These guys know their stuff. They’ve always been very helpful and have fixed the problems that I have had with my computers. They are the best