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Customer reviews

Rating 4.7 out of 5 stars with 25436 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 25,436 reviews
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, the 2 year protection is great, covers everything needed to take your mind off of worrying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for oled TVs. I ended up upgrading to the 5 year plan, just in case. I own a A8h Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not had to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job on getting all the viruses out of our computer! We have not had to even use Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point never going with anyone else thanks GS!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my computer they had it set up within 12 hrs with all of my new software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed service. The came quickly They honor their service plans. Always buy the protection plans. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the great product that I satisfied with it. I highly recommend this product for those who want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set tv up answered all our questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lot of questions they answered them. We call them back with other issues and they help us with them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes it is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rule of thumb when you have children is thay a little extra protection is always needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad gives Superior Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST Money I've ever spent... They came on time, very professional, polite and Knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won’t purchase anything over $250 without bestbuy geek squad guarantee. Totally worth it every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the product totally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total trust of Geek Squad warranty. They replace products if they break and can’t be fixed by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great extended warranty plan for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty plan saves you from having to send your warranted product to the factory and having to wait for it to be repaired! Great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not make an electronic purchase from Best Buy without leaving, knowing my purchases were protected, and have the service free life with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad protection, much like Apple care is a must on expensive item purchases.

    I would recommend this to a friend