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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 5 year plan for my new tv. Didn't get it on my last tv which went out after the manufacturers warranty. Good to have the peace of mind if I ever have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for a previous DLP tv from bestbuy and used it only once but it paid for itself in that one service call. Can't be too safe on a big purchase. Insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, well trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, seems like my TV is well protected as I have had this before!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I don't wish to have to use. It's good to know I have though. If something happens, I hope I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them due to the fact that the products I purchased are well-made good quality money well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was all around pleasant to deal with in get my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geek squad for all of my expensive items just in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!! Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They ROCK!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the geek squads service when i need it for my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low monthly fee. Deep resources, vast staff. Includes Editors' Choice-winning security-software license. Fluent American English spoken by all reps. Very reasonable wait times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item!. Very valuable purchase. Everything works perfectly and has no flaws. I will be purchasing again from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always seem to take care of me I never had an issue with geek squad if it doesn’t work they replace it what more do you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have if you need it. I haven’t had to use it, but glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties on tvs are a complete must. New items never last like they use to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved how they help me with my tv and had so much respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was delivered with extra special care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My beautiful tv was handled with great care and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geerd quad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg very very good service excellent thank you for all service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have geek squad warrenty for any major purchase if you want to protect your purchase best buy warranty cant be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient and effective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service and engagement .... they really know Macs! I already recommended them to a friend~!

    I would recommend this to a friend