Customer Ratings & Reviews

Thanks Best Buy for helping me feel secure about my Tv purchase

I really recommend buying protection for your stuff

the best gifts are at BestBuy all the time . Lower prices on some items .

Great tv!!! Perfect for what I was looking for really recommend, good choice!!!!!

Very easy to use. Always there when I need them. Better safe then sorry.

Great to have, you feel safe with this coverage on your product

I instar my self the television in my room and very good and nice

Parents got a new tv to replace the old one and the Best Buy rep helped them out!

This product is very reliable and good picture quality

Always takes care of any issues I have. If item isn’t repairable it is replaced

The only protection plan i trust because of great service

For the price, you can't go wrong with this protection

Looking forward to 5yrs of worry free use of our new tv!

The security is useful. I don't expect problems but security is nice.

Great value for added protection. Added protection always a good buy

Protection protection protection always get protection

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Great value for all gig ticket items at Best Buy. Great customer service.

Great easy to set up the protection plan.took me about ten minutes

Great to have something to fall back on if anything happens with the TV.