Customer Ratings & Reviews

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Very helpful great service excellent protection plan!

Essential purchase for high end electronics. A MUST buy.

The children mounted my television it’s so easy to do

Hope not to use it, but its good to know it is there.

Best warranty for electronics! Feel much safer with the Geeksquad.

NA did not use Geek Squad this time around. Sorry.

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

I purchased geek squad protection for a previously purchased TV which quit working 2 weeks before the coverage period ended. I was given a full refund with no hassle at all. I recommend paying for the extra protection for any large purchases.

Always a needed purchase. Just in case. I love the Geek Squad!

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

The previous TV was under extended warranty, that really saved us. Highly recommend buying the extended warranty, lightning or electrical surge protection well worth it. We have a High dollar surge protector, it DID NOT prevent or protect or TV.

Having the geek squad one click or call away is very reassuring!

Great people and great help they answered all my questions right away

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

It's always a good idea to have your electronics insured

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.