Customer Ratings & Reviews

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!

Always worth the extra protection with electronics these days.

need to protect your purchase. Great to have, I'm not tech savvy so i purchased this protection

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

I operate vacation rentals so I buy a lot of stuff. I failed to get coverage on a Arlo Security Camera and it went defective in 9 months so still under warranty but dealing with Arlo has been MADDENING!!

Excellent choice. Good value, quality , performance. Good advise from sales representative

I haven’t used them yet, but I’m confident that if I need to call them they will get the job done.

I believe that the price for the cost of the insurance for the tv is worth it!

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

I would say highly professional and fast. I always will get a warranty through them.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

I mean, what can I say? I haven't used the 5 year warranty yet, but it is wonderful peace of mind for an expensive TV. The cost-benefit ratio works out for me. Even if I don't use it, I don't have to worry, and that is worth the cost to me.

Good price for two years of protection. I’ve had Geek Squad anti virus and the help with that was excellent.

This isn't a large screen TV and I wouldn't buy it (or a larger size) for the main viewing area in my house but it works fine for the bedroom for nighttime viewing. It doesn't have as clear a display as my larger Sony but I'm OK with that. I did have to call Visio to get help adjusting the audio settings to work right with my cable provider but now that all settings are correct I no longer have sound issues. For the cost, it was a good purchase.

Hope I do not need it, but when you put out this kind of outlay, knowing it's covered is great

The Geek Squad warranty is the greatest thing ever! It has saved me money and hassle more than once. Best Buy and Geek Squad have taken care of me when I had my doubts that even they could cover it. I would never buy anything without the warranty!

I have had the protection plan and used in the past had no problem, they fixed my problem. The plan did what I wanted it to do very happy.