Customer Ratings & Reviews

Always get this with any expensive items. They are knowledgeable and try and fix the issue. Have had extended service plans with other companies and it’s like pulling teeth to get anything done. It is worth the extra money for peace of mind.

I would recommend their protection plan to anyone. We had a TV that went bad and there was hassle with the Geek squad replacing it. I have told everyone that I know that it is well worth the money for the protection

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Purchased for grandsons bedroom and couldnt be happier with it

I have not needed to use it yet but it sure is nice to know I'm covered if anything happens to my new purchase.

We always get the protection plans for our TVs. They have replaced 2 of them for us when glitches turned up. Replacement of original purchase price is a good thing.

Most people won't go for a 5 year extended warranty, but for $149. on a $700.purchase TV that would last under 10 years I figure it's worth the price. My last TV was less then 7 years old when it went. Who knows if the new ones will last that long.

I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

It is very nice that Best Buy gives the opportunity to get a 2 yr or 5 yr warranty

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

Fast service and easy appointment set up. Helpful and understanding

very good place when in need for repair or just in case a accident

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

Excellent service. Would recommend anyone to purchase!

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv