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Customer reviews

Rating 4.7 out of 5 stars with 30358 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 324 Showing 6,461-6,480 of 30,358 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never used but heard a lot of good just hope I never need to use the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love that we got this with our TV! Great if we need it and good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a warrantee is like car insurance when you need it you’re glad it’s there when your product doesn’t have an issue you’re glad it doesn’t but you kind of feel like you wasted your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loud boombox…awesome speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth every penny. had these warranties before and the geek squad are great peeps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is the bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection. Geek Squad stands by the protection service. My tv breaks down, I take it in and they stand by the protection. I watch a lot of tv, so I would never be without this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfort knowing I've got coverage since technology changes so quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Home Depot by a bunch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far superior to Home Depot in ease of use and Customer Service. I've purchased 2 TV's, a sound bar, a Microwave Oven and a Dishwasher in the last 12 months and there Geek Squad response times are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to purchase the extended warranty because my previous TV only lasted 3 years. This warranty is for 5 years so I felt it was worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this plan it’s really Affordable and such an amazing price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best measure for safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serviced my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad representative was outstanding. Arrived timely and performed service quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best, hands down.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad services for installation purposes on all of my electronics. Very professional and super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good picture. Does well with gaming. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad refund/ credit products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

    I would recommend this to a friend