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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30384 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 406 Showing 8,101-8,120 of 30,384 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if you need geek squad you have that piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they do quality work from previous encounters with them. Unfortunately due to the holidays and covid I have to wait over 2 weeks for a house call on a tb that died 2 weeks after purchase. They are always worth it though. Just backed up I suppose currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, hopefully i dont need to use my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it but it gives me great Peace of Mind. The price is great for the coverage of warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any expensive product without a good warranty like this 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There here with you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will always get this its cheap and whatever happen there here with thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its like car insurance for your tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the peace of mind on my budget TV, well worth the pruchase. I havent had to use it yet, but its like car insurance, if you dont have it and need then you will definitely regret it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've found that with modern electronic devices and appliances of all kinds, anything can happen. That's why we purchase the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it and have a piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have protection on your large purchases. My last tv when out two weeks before my extended warranty expired. I got lucky. Spend the extra money and save yourself the headache.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we made to protect our TV. Easy Peezy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD does a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but worth the price considering how electronics are anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have your products that you purchase covered be the geek squad protection. it's real good if a product becomes damaged and can be fixed without coming out of pocket.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me a full refund in store credit which helped a lot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection plan for my tv through geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad minted my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and mounted my tv to the wall. They did a great job

    I would recommend this to a friend