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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 30,389 reviews
  • Rated 5 out of 5 stars

    BK New York

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are very helpful and quick and can tell you how long it will take

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very polite and they walked me through the whole process of getting my tv diagnosed and rectifying the problem Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need to use them yet. Have used them in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it would be cheaper to purchase than buying another new tv if this one has a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offers great protection at a fair price. Love knowing that we don't have to worry if we have an issue with our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new hgtv and cables, got the extended warranty on the tv for five years. Was so worth the money, no worries, covers the remote as well, definitely would do it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worth the price for me its a must everytime i buy something at best buy because its so easy and they are always nice to either help you fix it or get credit for something else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my tv never breaks but i feel safe having this quaranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know that your products will always be protected by top notch professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan is best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issue with any protection on anything I purchased with Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had son-in-law hook it up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that was available. I will remember this for the next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty a Must have option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the 5 year TV warranty so as not to be concerned with any future problems. I've used my warranty before and all was taken care of to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing warrenty i was informed on what was covered and offered help at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad plan to protect two of my Samsung TV purchases. The plan was better priced than the competition and it also offers two more years of protection for a total of five years. Recommend anyone purchase these plans on TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we haven't had to use this service but comforting that Geek Squad Service is available to us if we do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave this out get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

    I would recommend this to a friend