Customer Ratings & Reviews

I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

This is another item that’s a must. We’ve used the Geek Squad a time or two and couldn’t imagine life without it, they haven’t failed us yet!

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

Protection for TV, good to have if I need it! Recommended

A must have with any major electronics or application purchase.

This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

A extra protection is a must and needed for sensitive and expensive electronics

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

Fast and easy set up by the team. They configured everything so all I had to do is turn on the TV and start watching my shows.

The services were readily available and easily accessible

I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

Geek Squad set up our tv quickly and professionally.

Very nice sales and help put in my car! Thanks. Im happy!

One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!