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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 30,390 reviews
  • Rated 5 out of 5 stars

    Great addition with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have this service if something were to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best experience with customer service and with the in store sales representative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t make a large purchase without having some type of insurance to show for it. You hope that nothing goes wrong but if it does you’d want to have Geeksquad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services, always available. There was a little trouble at first in the setup. Got worked out. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting your money worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have when you purchase your product you know it's being protected ,when something tears up you can always bring it back I know because I never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    proctection plan is always good when getting a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get a protection plan when getting a tv. In the past I had experience minor issues with my TV after time and the protection plan covers me, even if they cannot fix it, they will give the value in gift card to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service/peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the geek squad for my new tv and hope I do not need to but I have used them for a laptop in the past and was very pleased with their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection plan? Duh. If you're going to invest a lot of money into a TV (by my measure) be safe. Best Buy has already replaced one of my TVs that could not be fixed. They stand behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know when you might need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend getting this if you’re buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better off safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a blessing! I schedule an appointment, go in, and done. I love that they do all the technical work for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is essential for all my merchandise that I've purchased They provide excellent services and have always resolved any problems that I've had in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service that I initially purchased in 2015 when I bought a MacBook. I purchased in 2018 when I bought a Samsung smart TV, I haven’t had to use it yet. But it’s like with any other warranty or “insurance” it’s a hypothetical if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m thankful it’s available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although at this time I have never had to use my Geek Squad warranty protection plan but it is nice to know that I have it in case I need repair or replacement of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sorround sound and we were able to get a great deal for being an open box item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan over the manufacturer warranty at a super price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad Service. They do a great job. Always Resolve my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Warranty for peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't take a chance on your TV not breaking, get a Geek Squad Warranty . I've used mine , and they take care of your problem. Your don't need to worry about it.

    I would recommend this to a friend