Customer Ratings & Reviews

Always bought the protection plan for TVs or consoles and can’t complain about the service but I can say if you bring in your tv make sure to look at the Outer edge frame of the front idk if they care for TVs much but mine was scratch last year after it was services by the geek squad.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

Protection is a must when purchasing a TV. They are not cheap. Small price to pay for the protection you receive.

I feel safer with electronics when i purchase the extended warranty/service.

I really like Geek Squad when things I bought and things stop working.

Who buys a good product and and not add the protection plan? This protection plan is one of the best compared to others. Always get the Geek Squad protection plan!!

Protection plus -- you always want to buy extra protection for your product especially when you have such a large investment… Any electronics will fail at one point and you would like to make sure you have it protected…

This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

This product was great highly recommend it to everyone. Great quality and great brand. It’s a must buy!!! Go get yourself one right now, you won’t regret it

Installed it myself and the biggest obstacles were removal from the bed of my truck and unpacking it.

Knowledgeable technicians Professional and liked how they explained everything

Amazing for the price, perfect for my apartment, sounds great

Just wanted the extra security, just in case something was to happen

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

I have always loved and trusted the Geek Squad for all my computer problems. I can always ask questions on line, phone or chat. I don't know what I would do without them. KUDOS to the whole team. Thank You!!! :)

If you can afford the extra $$? DO IT. IT's a gamble if you'll ever use it, but hey...Insurance.

I would recommend the 5 year protection plan, especially if you have young children. It basically protects you against almost any AND everything

Do not buy this service or at best buy, period. When you try to return your TV that had a display failure 30 days after purchase, they will send you home woth the non-functioning TV and tell you to call a 1800 # that is unable to schedule your "service" in the next 2 weeks. But you cant return it... good thing i paid for the exended warranty. You can only return a product to the store for 15 days after purchase. They would rather pay a Geek Squad to drive 1 hour plus roynd trip to try and repair a $250 tv rather than exchange it in store and send the tv(still under manufacturers warranty) to repair. Worst customer service I've had from any business in at least a decade. If i could give no starsor a negative star review I would.

Haven't had to use it yet for this product, not had been good for others.

Excellent service Knowledgeable Friendly Helpful Courteous