Customer Ratings & Reviews

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

Agents came out to my home to replace components on my VIZIO TV. They were very professional and did the work quickly.

Don’t take any chances without this service . I’ve used it now for about 8 years . You never know when you might have have a serious or emergency issue.

Prompt, professional, personable and very knowledgeable!

Warrantiy may be useless, but I tend to value them on electronics for piece of mind. i hate the amount of lemon products flooding the market and feel I will get my value best by purchasing a warranty on this item.

I purchase as a gift for my daughter after her tv broke while i was visiting

Protection plan completely replaced our big screen that went out inside of the 2 yr plan. Highly recommend.

Geek Squad service is a definite must have. Highly recommend it!

Geek squad is the best, they truly know there business and it a pleasure having them protect my electronics.

I had the opportunity to buy a bigger 4K at HH Gregg for less, but their extended warranty seemed sketchy. It was also $150 more for their warranty. The TV was less but with the extended warranty, it was a higher total cost.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

Whenever we make a major purchase for electronics, we always get the Geek Squad Protection warranty. In the past, this has always been a good decision. They have even given me assistance in setting up a computer with extra software I bought.

Very good product would refer to family and friends

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

The agents unpacked, installed and set up my new 55” flatscreen TV. Friendly and professional too. Now I have 5 years of Geek Squad Service and protecting. Highly recommend!

Nothing like having the worry free feeling of knowing you’re covered for 5 years if anything goes wrong with your purchase that you’re completely covered.

Great sound bar the bass from the jets in top gun sound so real!

Geek squad is a very good value. They are always prompt and courteous. Have had in home visits as well as taken things in to be serviced. Highly recommend.