Customer Ratings & Reviews

It’s great knowing that your covered. The 5 years is a lot of coverage.

Very great and informative, i feel more positive with my purchase

I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

The agents were professional and installed 2 TVs reasonable time, made sure I understood how to work them. Arrived on time! Personable and cared about performing quality job!

Worth the value. Easy add on to purchase. Have used Geek Squad for previous purchases and they are great to work with.

After unboxing my TV a couple weeks after delivery, I found that it would not turn back on after the initial set-up. Geek Squad was amazing, and provided me with a new unit in less than 24 hours!!

You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

Amazingly good! I had a situation with my TV and they just fix it in a minute

Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

Love this wall mount very sturdy would recommend this to everyone

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

Geek squad was great and fast results in getting your problems solved

Geek Squad arrived on time and did a great job wall mounting our TV

I will not buy anything without this extended warranty because it is very convenient for me and the staff is very knowledgeable. Every time i ask a question i get a very knowledgeable response.

It's always a good idea to have your electronics insured

Never had issues with the Geek Squad. So far they have done the right thing for the electronics purchased at BestBuy

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.