Customer Ratings & Reviews

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

Haven't used it, but glad I have it in case of a problem.

EXCELLENT CUSTOMER SERVICE. EXCELLENT APP EXCELLENT EVERYTHING...

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

This has so paid for itself over and over again. The service at Best Buy is fantastic. Can’t begin to name all of the associates that helped. Not one was anything but perfect

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

Great Protection Plan for a good price for my device.

I mounted both stands to my tv. It was smoothly done with the proper tool

Geek squad does do a great job at repairs. However trying to get ahold of someone and get something lined up is impossible at times. As long as you are patient they are a great addition to your purchase

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I always get the Geek Squad service for all long of a period as they offer. I have never had an issue with them taking addressing an issue when it comes up!

I have not used the Geek Squad on this tv yet but I have on past purchases and have always been pleased. That is why I bought the service for this TV.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

I love my new tv the setup look really nice on my basement..

Awesome tv, very bright and colorful. Easy manageable operating system.

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.