Customer Ratings & Reviews

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

I like to purchase the GS service along with the items I buy at Best buy just in case...and I have used them.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.

It's good to have Geek Squad Service around just in case you may need them.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

Purchased an LG-24" TV for child's college dorm room. She was able to call the GS to help her set up the TV. She was pleased with the information and instructions provided by the tech and they were able to get the TV set up quickly.

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

Best Buy does a great job of offering support with Geek Squad. Highly recommend!

I haven't needed service therefore that is why I'm giving a 5 star

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Geek squad service is an excellent way to make sure your purchases are working properly.

Added protection from whatever happens. Only right for the money spent on the television

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

The agents set up my tv along with the DVD player and amplifier; all products that I purchased were Sony. I do recommend purchasing Sony products because of the quality especially when you have the geek squad install them.

It’s always good to have Geek squad protection because you never know when you are going to need their help, and you mite not have the money to to get your item fix. So having the protection in advance is a good decision.

I would recommend the geek squad protection. Had a tv in our den that went bad after 4 years and because I had the extended warranty I was able to get a new tv at no additional cost. Best investment I have made lately.

The geek squad warranty is is great. But I am ok with never using it.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

I don't buy Geek Squad protection, but I guess if you did then it would be ok