Customer Ratings & Reviews

I love my products from best buy. Most of them i get Geek Squad for. Ive only had to use their help once and they helped in a timely manner and were very nice.

I purchased this Geek squad protection for 2 years. All has gone well with my unit so I have not had any reason to use the service. Just Protection so far.

I purchased for piece of mind. Never had problems with anything electrical before but, there’s always a 1st time.

Electronics are always tricky when wondering about warranties. Price was good so I purchased it

I have not had to utilize this yet (thankfully). This does provide a sense of security and hopefully will be worth the additional cost if an issue arises.

We always trust Geek squad protection for a new product. They replace it immediately if if can’t be fixed by them. The replacement is a new product.

Great protection for my new TV, not much money, and its for 2 yrs.

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

We used this before and l can honestly say Best Buy actually honors their warranties! It’s the main reason we keep coming back to this store. Thank you!!!!

Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

I haven't had to use the Geek Squad yet for my tv but I did for my laptop. They were very informative and helpful. Will use them again.

Geek Squad has always been the best part of having all of our purchases covered !!!

Normally would not get the extended warranty but did in the past and it paid off big time when I had an issue- ended up getting a new TV and install for free.

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees

Amazing Quality and service. One of the only coverages for OLED TVs

They fix it or declare it dead making a refund simple and instantaneous. I buy coverage for all my electronics

The tv was the best I ever had good 4k quality also the tv had uled

I would recommend getting geek squad. They are quite helpful while the service lasts.