Customer Ratings & Reviews

The geek squad was awesome returning my defective TV and getting into something entirely different, hopefully I dont need to use them with the new one!

Very courteous staff, eager to assist, best value guaranteed

Geek squad is the best product to buy when buying anything with best buy

I haven't had to use them for this TV but they have fixed other things, they helped me setup, install and direct. a must have when you don't think you need.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

Get purchase fixed my computer, mounted my TV on the wall for $50 and bought the wall Mount to the house with them. Plus discounts on your warranties.

Great value and peace of mind for the money spent !

Geek Squad has been a great help for me. They provided me with excellent support and service. They are knowledgeable, fast, and courteous.

Great plan for an item that might need it and not expensive at all

I purchased the 5-year plan for my open box 43" LG 4K television. always buy the additional warranty because I believe that you can never have too much protection.

I purchased this replacement plan with a Christmas gift and I’m glad I did in case something happens I have not had to use it.

I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

The agents mounted my tv and connected sll of the lights

Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

With today's high tech, an extended warranty brings value in short term. If a product will have a problem, it' seems like it's within the first couple of years. Best Buy has kept it's promises in the past!

I love getting the service contracts because you never know. I haven't used it yet, but I have received discounts and great benefits. I highly recommend it!

Purchased the 5 year warranty for my new TV. Used the service on my old TV and they replaced it with a brand new TV. Couldn’t be happier.

The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

No need to use them yet. Have used them in the past.

No complaints so far, haven’t had to use it - hopefully I won’t have to