Customer Ratings & Reviews

I always get the geek squad protection. Thank You

The Geek squad is Always helpful and great customer service.

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

Good to have. I have broken many things before and having this protection gives me some piece of mind.

Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

Great communication. Very helpful resolving my issue!

Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

So happy to know we’re safe with our tv for 5 years!

I hope I never have to use this extended warranty but it definitely give you a piece of mind with such an expensive TV

I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time

I haven't had to use the protection plan. Therefore, I cannot speak to the quality of it. However, this is great because it means that the product has been working properly...as it should!

Great to have Geek Squad there if needed. I've used them before and did a pretty good job

I purchased a 5 yr. protection plan and at 3 mos. of owning a new TV, already needed to use it. Poor quality TV, glad I bought the plan. Thankfully it includes in home service.

It’s a warranty. What can you say about it. I just hope I don’t have to ever use it. It’s an insurance policy. You only need when ur need it

I always buy the protection plan for all electronics I purchase from Best Buy. It is very affordable and I would much rather have it and not need it, than not have it and pay for costly repairs.

This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up

So far so good no need to call but a great insurance backup

The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.

Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.