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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 30,824 reviews
  • Rated 5 out of 5 stars

    Geek squad replaced my tv with a better one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made me feel good about them wanting to fix my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time taking out protection. Hopefully its worth it and no hidden charges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use this so im not sure how to review it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security to have for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have service when needed , I would recommend for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t spend a few bucks for the warranty with geek squad you are missing out. This service blows away manufacturers warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the services of the Geek Squad since purchasing the product but I have had to use it on another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are wonderful. They are helpful and know their jobs well. They kind and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty for all technology I bought with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfying support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support when I really needed it and not a long wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well having the geek squad protection on our computers we also find it important to have another electronics in the house it saves us time and money in the long run

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it worth it?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the care plan is worth it if you are worried about your technology working up to 2 years from purchase. It's worked out in my favor a number of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad in the past and the insurance is worth the money. Covers pretty much any issue that might pop up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to have the coverage for 5 years when you’re unsure of what could happen to any electronic device. Gives some security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is awesome, they always honor it and protect your purchases !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really tell you if is worth it yet as tv still works great. However peace of mind is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad insurance. I have never had an issue with getting repairs or returning broken items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeeK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while I had it. Unfortunately my laptop only had issues after it expired.

    I would recommend this to a friend