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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 30,824 reviews
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case there should ever be an issue with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and very patient and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered in case something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year protection plan for my tv in case anything goes wrong, I’ve had good experiences in the past with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got a 5 year warranty. Seems like something is always happening to my stuff. At least time they will come to me instead of lugging it to them. Very grateful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues at all with the protected products is handled quickly and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always a smart idea. To cover your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection. It's worth the price and I never have issues getting things fixed/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice customer service, tv was great with nice quality

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great service from the Geek Squad, no matter what appliance or device we needed assistance for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have with expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year in home service warranty straight from Best Buy. When you spend more than $2k on a tv this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This benefit came with the product. I did not have to use it but it gave me peace of mind with my purchase and put me over the top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup! Sure bought this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never used Geek Squad, but after my kid throwing a toy at a very expensive tv, my lesson has been learned. Peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 years of my life feeling safe and worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great considering the type of equipment I have it covers everything up until and replace if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy are some of the best technicians in the triad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but great to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geak squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geak squad performance is amazing and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekafied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great they definitely know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year warranty on my Xbox and it covers everything. I can’t be more pleased that it covers everything I need.

    I would recommend this to a friend