Customer Ratings & Reviews

Glad that I could get a 5 year warranty but keep in mind it’s really 4years because warranty starts with manufacture warranty

These items are expensive. Why not make sure your protected.

I guess it's great support have not had to use so far.glad I bought it just in case never know when I might need it

I buy extended warranties because I don't want to deal with the manufacturer. Do yourself a favor, get the extended warranty and have peace of mind.

Friendly and helpful and really made the process easy to understand

I bought the plan for my 32” Samsung tv. You never can tell if something might happen

I used them for a repair I needed on an item from Best Buy in the pass and it saved me money, time and hassle.

Love the Geek Squad in Georgetown! They are friendly, knowledgeable, and very helpful! They are AWESOME!

so far i havent needed to use this service but ive heard pretty good things about the service already

Purchased the Total Tech membership. Get free warranties all the time. Worth it.

the agents delivered the TV mounted on the wall rapidly

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

Having geek squad on my side for anything needed that comes is a good peace of mind

I really would like some kind of copy to this protection plan. Paper copy

With tech, you never know the possibility of an electrical component failing. I hope to never experience problems but if I do, I know that I am covered.

This is a great budget TV. We haven't had any issues with the TV itself. Some apps crash (about once or twice a month) but other than that it is a solid 1080p TV. We purchased ours for $300 and added the 5 geek squad warranty.

I purchased the two year plan for this samsung tv i just bought just in case something happens im protecting my investment well played best buy well played

Always glad to have coverage. It’s better to have it and not need it, then to need it and not have it

Haven’t had to use it yet. I’m coming up on my 30 day return time with no issues so far, but I have a little piece of mind just in case. Hopefully it was worth the money.

Always purchase when buying expensive electronics.