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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 30,838 reviews
  • Rated 5 out of 5 stars

    Yep …covered it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong w geek squad! They always have you covered and always there to answer questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a no brainer to protect TV. Get a better price if you have Total Tech with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been there for me in the past. Definitely worth the purchase! Always super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    been taken care of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever we have had problems with TVs from the past, the protection has taken care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have a 5 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy when we purchase plans from Best Buy. Have never had bad experiences with their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still haven’t use it so we’ll see how it works later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them. But I would never buy a large electronic object without buy the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as long as product is good wont need warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Term Life Insurance for your TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey , havent used it yet but will update the post at a later date if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love geek squad there amazing people and they come to ur house to fix any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always come in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Opportunity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had great experience with the protection. I will always recommend this to Family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have on high end products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good experience with the person who helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a safeguard in case anything ever goes wrong.

    I would recommend this to a friend