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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 30,842 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always very helpful. They went above and beyond to help me replace my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right for their service. I can't imagine buying a $1500 to and not getting their service. Spend the money to not worry about anything!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if you can think of anything else you would find useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv is covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and good product So far so good no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Marie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when I was having problems with my tv. Was fixed with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plans! They are worth it every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BBY (Best Buy) protection is the best thing ever! I never have a problem and whenever I need to use my services they always come through for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called for help and advice and they made it simple to come in 4 help were nice even though it was silly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet. Hopefully I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service was excellent!! From scheduling to service. Very timely and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and mounted my daughter's TV. Thet were very professional. Great Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy without geek squad just because I bought a tv and it broke in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    builders plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have so many appliances and devices that are geeksquad protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5-year Protection Plan for my new Television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from multiple Geek Squad personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i try and always take the extended out on TVs and it has saved me numerous times. always worth the money and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefect this was helpful it got me a new tv everybody was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Get Caught Unprepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad warranty! I used it for A TV purchased for my father, so I can relax and let him explore his TV channels!

    I would recommend this to a friend