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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30637 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 30,637 reviews
  • Rated 5 out of 5 stars

    Best Warranty Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty- they are always helpful and I never have a problem when i call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank God for Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. They are there to help 24/7 and always help me out! I love the service contract!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    mCclover24

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geed squad always know how to help and guide you along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet and hope I never due but in the past Best Buy has stood by its protection plans with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help to replace a tv That wasn’t working. Just after mouth of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always BestBuy has great warranties for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an ease of mind for any big budget purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your products are expensive so please get it so it can be look at by the pro geek squad is all right not the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were present timely, installed my TV and mounted all TVs and instructed me about my products. Overall great services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as i said before the best product ever i really trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it love it love it. perfect service and always helping out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need them yet, but always feels better knowing it's somebody supporting your entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Best Buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every purchase I make that's an electronics device I always buy the Best Buy protection it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will never have to use it but some products aren't made like they use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans -and the ease of getting service/replacement if my purchase breaks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course it goes without saying that a little extra help when things go wrong is always beneficial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an absolute must! It keeps your investment safe and protects you when life happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to ensure extra protection of our Best Buy products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it yet but im always satisfied with Geek Squad

    I would recommend this to a friend