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Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 343 Showing 6,841-6,860 of 30,361 reviews
  • Rated 5 out of 5 stars

    Geek Squad Installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG C1 48” and don’t have to worry about Burn in with this warranty. Best Buy is the only company to cover Burn in on OLED tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is always good, I had broken my tv and went to get one and they had an open box and the girl who helped and got me the warranty was so kind!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Connie. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    I always buy GSP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy GSP.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the GSP to protect my purchase. It gives me peace of mind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being covered is worth it especially when you don’t have to cone out if your pocket spending to much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better use for your money than that spent for a Geek Squad Protection Plan. Not only is it applicable for the equipment purchased but also for two other pieces within the same household WIFI. Thank you Geek Squad for looking out for my continued IT needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use it yet but are very glad to have it. It was the reason we chose Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks to a rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv just need find way my DVDs.just try find out play movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad protection to protect the product. The only negative is that I wish that Best Buy would lower the price on the plan, back to where it used to be. I almost didn't buy the plan due to the high cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for my new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert Frazier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv Samsung is one of better smart tv brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plans review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use my warranty yet and I hope I never will but I have used a best buy/geek squad warranty in the past and they always hold up their end of the deal.

    I would recommend this to a friend