Customer Ratings & Reviews

I haven’t used it yet and hopefully I won’t have too. But I know they will do there job when it come to giving me good service !!

I installed everything that I purchased on 6/4 and 6/5 myself (TV and soundbar) have not had any problems.

Be prepared for unforeseen events. In addition, the service is very efficient.

I personally believe it's always a good idea to purchase Geek Squad Protection. Initially if u only have money for the product you can still purchase the warranty I believe up to two weeks after purchase.

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Helped with step by step instructions when I needed it to install my projector and connect it to my phone.

Good price and easy to order.Il like this tv.Thank you so much .

Nice tv with the google tv which helps download anything you want

I purchased the 5 Yr Geek Squad Protection Pan for my Purchase just incase the worst happens and I need to Repair or have the Item Replaced. In my Opinion I think it was expensive for a 5 Year Plan. Also, it has many Restrictions that is in Fine Print that it does NOT cover. But in my opinion I paid so much for my TV I wanted to be Safe and not sorry.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

They are the best service you ever have I recommended to everybody

Don't really know what say on this one. I got a protection plan

They have very good customer service in and out of store

great service and knowledge also very helpful!!!!!

Pretty much great overall service amd easily affordable. I highly recommend them in the future to anyone