Customer Ratings & Reviews

A must have when your spending lots of money on items, please protect yourself.

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store

Can excellent service that I would recommend 100% thank you very much

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

It is always good to get the Warranty hopefully won't have to use it

Can you say anything else? PROTECTION extended beyond manufacturer warranty.

Great coverage at a great price. Offers 2+ years. Easy to use coverage.

Can’t complain the geek squad protection service has never let me down. In my opinion there is no downside.

Geek Squad protection plan is typically priced based on the value of the item. Adding this to major appliances such as a TV is a good idea. I prefer working with Geek Squad and the local store ofer the manufacturer.

The agents were very helpful on time and did everything right

I've always said make sure you get the protection plan on your devices I trust me when I tell you even though it could be a little expensive for to be cheap but it's definitely worth it in a covers pretty much everything if something happens with it

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

I went with the 5 year protection plan since it was only $40 more than the 3 year. I was pleased to find out 55 inch and higher geek squad comes to your house to fix the tv if you have any problems!

After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

The agent helped me replace my tv was very friendly efficient and helpful

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

I purchased protection for an OLED TV due to concerns about burn-in. This is the only plan I found that covers that. I hope I never have to use it, but at least I have peace of mind in case I do.

I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

Handled fast and Efficiently Thanks to Geek Squad and In store Customer Service Representative made the transition seamless..