Customer Ratings & Reviews

very good purchase and in quality of resolution in images fantastic new experience and innovations in digital systems

Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

I love.............................................

They did such a good job installing the tv on the wall

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

What can I say? Always purchase a Protection Plan when spending money on electronics that costs hundreds or thousands of dollars. You'll never know when a defect may unexpectedly happen.

Awsome extended expert's nice team really helpfully

Nice to have protection. And will come out and reset tv up.Great protection.

Awesome tv from Samsung remote works my fire stick what a feature.

Best part of buying from Bestbuy because of the great accidental protection!

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

We purchased the extra protection for our new TV, not because we thought it would ever be used, but because we wanted peace of mind “just in case.” It’s a great product and will be there for us in the unlikely event we would ever need it.

Best service! Happy I purchased my extend warranty with Best Buy.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

I haven’t had to use the warranty service but knowing my TV is protected from accidents or power surges gives me peace of mind.

I normally don't have any problems with the products that I buy at BestBuy(not an employee) Lol, but it's nice to know that I'm covered just in case that something does goes wrong. The warranty prices are descent and thank God I still haven't used one yet.

I haven't had to use it yet but am happy to know that I won't have to lug my 65" TV in for repair if needed. Best buy will come to my place! I like the fact that power surges are covered.

They've done great to help when I have had questions.

With these high tech TVs it's possible this type of coverage will come in handy, it sure did for a previous 70inch Sharp Aquos TV that I had to return. I now have this coverage for 2 recent large screen purchases. I would not risk a purchase now without it