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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30383 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 407 Showing 8,121-8,140 of 30,383 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought protection for my TV, which is a higher end model. Best buy covers more than the manufacturer warranty. I don't expect I'll have any issues, but knowing I have the protection is nice just in case anything does happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed this service but always good to have around I suppose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope this comes in handy if my tv is damaged within the next 2 years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use my protection plan on anything but worth the peace of mind for the price I pay with my employee discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does know what they are doing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv that this protection came along is still going strong so never had to use this. However, I guess it's worth five stars for taking away any need to worry about the tv not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service, protection and quality assurance. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need alert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is nice to have whenever you need them. I do stuff myself most the time though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyinSanDimas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't had to use the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warenty is great and easy to use if needed and they are nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I high recommend this service to anyone who have issued with there tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most money Iv ever spent on a TV so getting the protection plan seemed like a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD's Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the service, so the Item is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the 5 year support for company related items and only had to use it once but it experience was great and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

    I would recommend this to a friend