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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30384 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 409 Showing 8,161-8,180 of 30,384 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never have to use. But it’s there if needed. !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were so helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it for kids It had a crack and the replaced ordered and had delivered to my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saviors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Warranties are important and especially for technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this extra protection for when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know my stuff is protected from faults and went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Justin Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting some sort of protection or insurance policy on any electronics over 50 dollars for the price it is definitely worth the piece of mind great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So impressed with the Geek Squad! When our new TV when out, we called and they set up an appointment, handling it immediately! Explained if it couldn't be fixed, we would receive a new tv. Very courteous, prompt and efficient! Able to fix it no problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product for a fair price. It fits perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased; no problems yet. See review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I purchase anything from Best Buy I but the 5-Year Standard Geek Squad Protection. You never know what can happen and Id rather be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reasonable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item gets lots of use. Five year protection at a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you get this for your TV? 5 years is a long time and this plan covers burn in. Worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad supports our network with solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is a must, even if you have your own IT group... there is Power In Numbers! We've had excellent customer support and the Squad are very professional individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Tony's a geek squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been impressed with the professionalism of the service and tech people they are well trained, courteous, and show up when promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have peace of mind that my purchase is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty a little expensive but hopefully it’s worth it if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and fast also

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used geek squad before, and they’ve always been really good. I recommend it.

    I would recommend this to a friend