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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 30,389 reviews
  • Rated 5 out of 5 stars

    Geek Squad warranty equals peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comprehensive Coverage You Can Count On

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with with “Geek Squad”. The warranty pays for itself and makes purchases easier knowing it’s literally covered if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful and are very friendly! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans takes all the worries out if something goes wrong with any of my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just glad to have the service iv not officially used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priceless piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind is priceless they say. So Geek Squad protection provides priceless piece of mind for all of my electronics purchases.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Robert. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Better than the manufacturer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great TV!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great! The TV is big and looks great above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent had to use it yet but

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the only warranty that covers burn in for oleds that i could find. So thats something to consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap for two years and I loved the TV I hope the warranty really works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my tv for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected sll of the lights

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when added to our new LG TV, making watching movies more enjoyable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use this for my TV. But it’s great for all other devices!!

    I would recommend this to a friend