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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30389 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 437 Showing 8,721-8,740 of 30,389 reviews
  • Rated 5 out of 5 stars

    Done a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another item that’s a must. We’ve used the Geek Squad a time or two and couldn’t imagine life without it, they haven’t failed us yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for TV, good to have if I need it! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Ins…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with any major electronics or application purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A extra protection is a must and needed for sensitive and expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS Get The Extra Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage has saved me some serious heartburn. They're great about responding and the techs were all courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services were readily available and easily accessible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy set up by the team. They configured everything so all I had to do is turn on the TV and start watching my shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew at Geek Squad are amazing. They are always helpful and friendly, always arrive on time and get things fixed or replaced every time

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear you're satisfied with the services! If you have any questions or need help with anything, please let us know.

  • Rated 5 out of 5 stars

    Great Add On to Reduce Worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind on my brand new Sony OLED Tv. Great purchase for sound of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year protection plan for my 42inch Insignia fire tv. I really hope I dont have to use it, but it makes me feel better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go For It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Sony’s manufacturer warranty at only 1 year; I have piece of mind knowing the Geek Squad gives me a 5 year warranty at the cost of $46 each year or $229 total. For a $1000+ tv if you have the extra money, go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is by far one of the best investments you can make for your technical computer needs. They are very knowledgeable and friendly. Well worth the $$ spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came through for us.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our tv quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sales and help put in my car! Thanks. Im happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One large purchase items it is a great idea for you to add geek squad protection. Best Buy does a great job in taking i on f it’s costumers. No muss no fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection option!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone who is thinking about extra protection care to your product! Being able to assure that you can take it back to the store n get a replacement is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

    I would recommend this to a friend