Customer Ratings & Reviews

glad they offer this hope to never have to use it so how can I give a review

Worth every penny! The added protection and oeace of mind is worth it!

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Great service! Had my car stereo installed by these guys! They were very knowledgeable about what other parts were needed as well as the install itself. I would recommend!

The mount was easy to mount and it has held the largest TV I ever owned. I thought mounting it would be hard but actually was very easy and the instruction were easy also.

Excellent service, product and warranty. Couldn't ask for anything better.

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.

I've asked some of the dumbest questions and without laughing, I get the answers I need to use a computer. I rely on Geek Squad for all my computer needs and enjoy using mine.

I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

Geek Squad warranty came through AGAIN! tv was replaced. remounted and set up for us. Techs are outstanding! Everything was great!

Best company love the insurance on the products that I bought

I read the reviews for all the tvs I was contemplating to buy. This protection plan was heavily recommended. Didn't need to use it yet. Hope i don't have to use it..

Love getting the extra protections on my items! its a must!

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

I would get the Geek Squad protection on any high dollar appliance I purchased. It is well worth it and I recommend it to anyone who purchases high dollar items.

Purchased the additional protection since who wants to take the TV off the mount and bring to the store? Used it once before and ended up with a new TV of similar price.

This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

Geek squad Plans are OK but kind of expensive and your refund will only be in Best Buy gift cards

The plan is okay. I wish it covered more damages. Usually the geek squad member that comes out is super helpful (Kanen). If you get him, you'll have no issues. Another guy broke my tv and I was responsible to pay for it event though I had the plan.