Customer Ratings & Reviews

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

Yes!! great job. Came into my Home Theater room, looked it over with me and my Dream became a reality !!!!!!!

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

Piece of mind knowing I got the geak squad incase my television starts acting up

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

My tv broke and they replaced it immediately. Thanks

Way more than I expected definitely worth the money-and superb performance

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

Geek Squad should be the best I guess. Me personally have not had the need to call them but is good to know Best Buy had their own team to help you out any issues.