Customer Ratings & Reviews

Very responsive to all my technical needs and issues.

Any time I can remove stress, its a great day. Products in general don't last like they used to. Removing stress for 5 years about my new Hisence 70" tv, Awesome

Wouldn’t buy a TV without it! I really like the fact that Best Buy associates the plan with my account so I don’t need to keep receipts for 5 years.

I get the 5 year Geek Squad service on any expensive thing I buy, as LG OLED (2 of them) and other tvs and items bought.

I have used Geek Squad in the past so I utilized them without hesitation. Their agents are knowledgeable, considerate and respectful. The are patient and explained everything to me in a clear fashion.

I made the mistake last time I bought a TV and I didn't get the protection Hopefully if something goes wrong with this TV I will have the protection I need

Great television. Very good picture quality and really easy set up and use.

The best squad you could ever ask for! Efficient, Quick, and Affordable.

The squad was friendly, efficient, and thorough with installation.

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

Geek Squad was knowledgeable, helpful, and fast. Very happy.

My tv issue was resolved quickly and diligently. When they came to repair it they identified the issue quickly and took the steps to take care of it for me.

Nice warranty but haven’t had to use yet on our spare camper tv

Geek squad is very professional about broken or damaged items when you have protection on them. Anything can go wrong, and typically it’s not even your fault! Sometimes life just happens and bam, you lose $400 because you didn’t pay the extra $20 for protection. Don’t be that guy.

very good, I love it..............................

We definitely appreciate our geek squad they are always speeding with answers and always ready to help without with everything they can.

The warranty is great any problems you have they will either help you over the phone or send someone out to fix the issue

Always have protection. One of our kids shot a dart at our old tv so we are glad we have the protection

I haven't had to use the repair service, but I like having a little extra insurance while my TV is "new". In the past I had to have a TV replaced and was able to do so with this service. Highly recommend.

This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs