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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 30,403 reviews
  • Rated 5 out of 5 stars

    bought the 5 year for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instead of taking chances with an expensive purchase of my tv, i covered it a 5 year protection plan. now i can not stress in case some issue arises with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This squad is amazing. If you have any problems they fix it. And they do it in a timely manner. They are respectful, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD TAKES CARE OF YOU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I haven't had to use this yet, but I am confident that if I do, I will get great service like I have before in the past with Geek Squad Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is by far the best way to protect our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not loose with the Geek Squad Protection, the best love. Feel Secure with Geek Squad. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to submit a claim. Will always get for large purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have the peace of mind knowing that if something happens to my new 4K TV, I could get this product replaced. I have had success with other warranties from Best Buy. The price was a little high at $189.00 but I did have a $50 Best Buy gift card that I applied towards the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also get the service plans because of the wear and tear on the devices. Luckily we haven’t had to use them as of yet but I’d rather be safe than sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No worries if it breaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally was not going to purchase but decided to go ahead because TVs are now computers and having had to replace a bad piece of hardware unexpectedly on my PC was expensive. I liked the coverage, cost and peace of mind offered. I can't give 5 stars till I actually use which I hope won't be needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents keep my equipment working properly. I try and get equipment checkups every year and sometimes more often. The agents on Ray Rd. In Ahwatukee are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple Rating here: Don't leave home without it! Well worth the extra cost ... INSURANCE, and a great team to back it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I have not used the five year geed squad protection plan. Hopefully, I will not need to use this. Just purchased it as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great installer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional and knowledgeable. Have used the Geek Squad on several occasions and have never been disappointed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We really appreciate hearing stories like this. We're happy to hear that you had a great experience.

  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with TV, haven't had to use service yet but historically it has been as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having an extended warranty to protect your big purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty, for a great price, diffeferent option to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty, for a great price, diffeferent option to choose from

    I would recommend this to a friend