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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 536 Showing 10,701-10,720 of 30,415 reviews
  • Rated 5 out of 5 stars

    Sansun TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes very good service and the person who took care of me was excellent in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased geak squad before and they are very good and much better than most warranties, and if you need them they will be there for YOU !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. Very knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with an issue related to my laptop booting up and processing functions at an acceptable speed. They were able to diagnose the problem and resolve ebeything to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5 year geek protection for the peace of mind on my first ever big screen smart tv purchase. I hope that I we never have to use it, but 5 years of protection and support is so worth it if we ever do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful in store with my TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there when you need them or when you have a problem so it’s better to get the protection plan for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It offers more than you expect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because of the price reduction it offers on set up, and the haul away of my old set. The Geek Squad is great. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have feeling your item is secured. Do have to pay some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only right to add the geek squad protection with every electronic purchase. I’ve had great experiences using geek squad over the years it’s only right for me to continue that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and courteous service from all Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I purchase protection for all Best Buy purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a no brainer, when compared to other retailers like WalMart. Although WalMart provides an extended warranty, they often make it difficult to replace or return your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have this package deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv on the wall. he did a great job it looks good. and he hook up all my sound equipment.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an OLED C1 so this was a no question you could never be to safe and best buy has always been a trusted service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s better to have and not need and not having it and needing it. I have used them on some of my devices and it has saved me money too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection has always been dependable for me and worth it. They try to solve the problem one way or another to please the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2- Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what else can you ask for I got 2 year insurance protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have protection on such a big purchase like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

    I would recommend this to a friend