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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30415 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 30,415 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    99.00 for 5 years of protection was a good value for me. The selling point was when i was told due to the TV being 55" they would come to the house rather than me having to bring the TV in to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not expect to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those purchases you make hoping you never need it. And with the quality of Samsung, I do not expect to. But it is pretty cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad guys.!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are super helpful and they are always there with an smile to help you.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some agents are helpful some are just ignorant, i had to deal with few of them for my 1 transaction, over all was okay service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I installed myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have insurance, but most of my earlier products got issues after the warranty ends as if it is timed by Best Buy . Not even once I used the protection, but nice to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always invested in Geek Squad protection and help. Great investment. It's like always have an expert to answer questions and fix the problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vizio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vizio is top 3 best tv to buy. Whether its video games in 4k or sports, vizio is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think when you buy something like that you should get protection on your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy knowing help is readily available

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the squad yet, but happy to know they are available. would have liked them to have helped me install, didn't know that was available to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best purchase made at Best Buy!! The team comes to your house with any tech issues, will mount TVs, you name it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help a lot when need something fix. It's nice to know it is there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy tv, get the warranty. This took the pain out of returning my tv and got a gift card for full tv price, my $25 reward certificate and a pro rated rate for the warranty credited back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have to protect your purchase. Best coverage in the industry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new TV since it had new tech. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to ask this Squad Protection Because the employer does not offer to be an option to put in my electro domestic item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked tv advised me to ask for a return due to bad a power board

    I would recommend this to a friend