Customer Ratings & Reviews

Perfect TV for our bedroom. Easy to install and set up!

I am so happy I have the plan. Service was great on the phone and at home

Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

I've purchased other protection packages and they've been very useful. One tv they actually gave me a store credit. It was very helpful for me to pick out a new tv of my choice. Which was 4 years newer.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

I love Best Buy Geek Squad Protection and Service. They are always professional and provide exceptional customer service and support.

I was looking for a good TV for my son room bestbuy had the best price and i like there Geek Squad Protection i used it before on another item no hassle return for a new product

Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

Purchased for my daughter's tv! We haven't had any damages or need to use the protection but always nice to have especially with children!

When you pay a lot for something, and even though the likelihood of it being damaged is pretty slim, you still want to protect it. That's my reason for buying the added warranty on this TV.

Great plan if your hardware breaks down. Good insurance plan.

I know there are better deals on other unheard of Chinese brands but I went to teh Best Buy store to see the difference. For a $20 difference this is a way better deal, it is like the brand says Sharp. Insignia, Hisense kind of branded tv don't even come close, they look faded and washed out.

Always purchase the ext warranty. Their service is fantastic. you can always count on them .

The agents were help full when asking about a product having issues

I have already used one warranty on the TV when we had a storm and the TV quit working. I’m so happy I had bought the warranty. It’s saved me $1200.

I love the fact they are always on time and nice they on it when it comes to fixing things

Geek squad is great for repairing your products as well as setting up your home with ethernet and cabling locations if needed.

There’s a large lack of pride in the way companies develop technology these days. I buy geek squad with everything to ensure I have options in the future

Best buy is better then others in my opinion can't go wrong with the coverage they offer a little pricy sometimes but worth it in the end

This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up