Customer Ratings & Reviews

Was hesitant about this purchase. It has paid for itself. Great to know we have someone available to help when we need it.

Excellent product since the problems of electronic products are solved efficiently.

the old saying, never leave home without it. Well this warranty, is a must.

This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

I haven't had to use the protection plan. Therefore, I cannot speak to the quality of it. However, this is great because it means that the product has been working properly...as it should!

I got this cause I've had issue in the past and no one would help. Hopefully I will never need them, but glad there there if I need them. Thanks..

I buy this with almost everything I purchase thats expensive. It's worth the money and gets things covered when in doubt.

Even better picture then expected. Really improves the ps5 experience.

I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

The agents are always ready to answer any questions and provide the answers and support to resolve any issues that could come up after purchase

Great coverage at an affordable price. Makes life easier when you don't have to fear paying full price for a replacement.

Nice to know I'm covered if electronic devices break.

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Geek squad is the best thing problem? Just a few clicks and it’s fixed or the fix is being sent to the house

We have electrical surges all the time, with cable going I. And out - it’s Florida. We thought it might good to have an extra protection plan.

Good value. This is a must purchase for any OLED TV purchase or any TV purchase past a certain dollar amount.

There are very good. I usually always add the protection for any reasons because the geek squad makes it easy to get anything fixed or find problems.

There's nothing like having peace of mind when you buy something to know that you can return it with almost no questions asked