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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30451 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 647 Showing 12,921-12,940 of 30,451 reviews
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it yet but it certainly gives me peace of mind knowing that it’s available if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use this service to repair a TV. The techs came to my house and fixed the problem. Super convenient and worth the money when your expensive electronics break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dealings with the Geek Squad Sservices has been nothing but stelar. What some tend to forget it is ONLY for 2 years and after that, you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection on high end items. It's good to have a peace of mind with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection plan. I didn’t usually add on extra protections but I decided it was worth it for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use this service. BUT I love the fact it’s available to me, at such a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend geek squad for all purchases. This helps for any unexpected issues that you might have with your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this if you're buying anything over 300, had a TV I bought 2 years ago go bad and it was literally no hassle to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan is a great rest peace of mind. If anything happens can get help fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was quick & easy. Geek Squad is always courteous & thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective Plans are a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You NEED to purchase these product protective plans. Geek squad works well with manufacturer to fix or even replace your product. It's insurance in the case that you get a faulty product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small price to pay for a tv warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a extended warranty for my new lg tv. If something happens Best Buy will be there to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was quick and on time. Thanks SJones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pray that my device last for a long. But, if it starts to have a problem within the five years period, at least I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for our 65” TV We don’t have to worry about costly repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was reasonable for everything that comes with the protection plan. You never know when you might need help with different issues including viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad Protection Plan gives you a peace of mind and if you need service the Geek Squad is there to correct your problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for our grandson's 55" TV. In case something happens at college

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I never a TV without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with all my questions and the coverage is 2nd to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service happy to help and very explainitve on everything

    I would recommend this to a friend