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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30452 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 657 Showing 13,121-13,140 of 30,452 reviews
  • Rated 5 out of 5 stars

    Gives me some extra confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV with care and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service ever from Geek Aquad service I really enjoy products from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 inches plus should have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is needed on a big TV. I made this purchase not even thinking about it until checkout when it popped up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the services of the Geek Squad yet for my LG TV but I believe they would provide good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs used to last much longer. What happened?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An Unnecessary evil to protect your investment against what could be planned obsolescence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wont know how good product is till need it! Hopefully won’t!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection for everything that I buy. Recommend this highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never purchase electronic products without the additional warranities. Best Buy has never given us any problem with returns or issues with the product, when warranted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my other TV developed lines in the screen after two years I decided to get the protection plan. Honestly I hope I never have to use it, but the peace of mind is nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for about two months now but it still amazes me with the quality of blacks and viewing angles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have add-on!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for my previous television, the agents are really helpful and its a hassle free process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy protection on larger purchases. I hope I don't need it but i have been happy with the service when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. Was very knowledgeable and timely get everything done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal 5yrs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Deal for smart tv. I purchased this plan for my 55in tv hoping to never use it. I feel secure now that I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a warranty...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my Samsung TV just in case anything goes wrong after the standard 1 year warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for new tv. I've used geek squad protection in the past and they coverd my purchase when it broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very good service from the Geek Squad. Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend gettting this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend gettting this protection for any kind of fragile electronics such as drones! Helpful adn courtreous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For large items for home, it's a great investment if you plan on keeping it for a few years. I've always had great services in San Francisco and the Bay Area. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great service! And they are knowledgeable about the products you put protection plans on.

    I would recommend this to a friend